Global Travel Safety & Security Advisor

Travel · Brighton & Hove, East Sussex
Department Travel
Employment Type Full Time
Minimum Experience Experienced
Compensation Up to £45k

Itad is a leading international development consultancy providing technical advice to governments, foundations, multilateral agencies and non-profits on how to maximize the impact of their investments. We have a 35-year track record of providing our clients with the information and insight they need to make development work smarter, produce better results and improve people’s lives. Our knowledge and expertise are grouped around Practice areas including Human Development, Fragile and Conflict-affected Settings, Inclusive Growth, Natural Resources and Markets, and Governance and Institutional Strengthening. We continue to grow in size, commercial performance and professional reputation and are increasingly recognized as a global leader with a diverse client base including international development agencies and philanthropic foundations. We opened our first international office in Washington, D.C. in 2019 which reflects and supports this growth.


At Itad, we are committed to actively promoting diversity, equality and inclusion to empower people both within our organisation and through our work. We know that employees with diverse backgrounds, perspectives, and experiences make us a more effective and innovative company and we therefore welcome and encourage applications from interested candidates regardless of age, sex, gender identity, disability, sexual orientation, race, religion, or belief.

The Global Travel Safety & Security Advisor (GTSS) is responsible for providing guidance and advice to Committees at board level in order to set the strategic approach to fulfilling legal, contractual, and moral Duty of Care. This includes overseeing the development and implementation of Itad’s safety & security management framework and strategy, alongside translating Itad’s policies and procedures into working practices that are embedded across the company.


The GTSS Advisor will continue to develop and grow a team that are responsible for managing travel & security support on behalf of Itad. This team will be required to respond to the changing scope of Itad deployments as the company evolves in line with its strategic objectives, leading to more deployments to high & extreme risk areas. Global Safety and Security team is a cross-organisational theme that provides input at operational and strategic levels, from board members, to individual travellers. Maintaining excellent communications with the rest of the organisation, generating awareness, insight, and engagement in safety & security issues and practices.


Nature & Scope


The work this post will undertake is diverse in its nature and you will need to be able to adapt to a wide variety of tasks, whilst being able to prioritise tasks effectively.


The Global Travel Safety & Security Advisor will have four main areas of responsibility:

1. Facilitation of international and national travel within Itad’s corporate risk appetite

Working in collaboration with the Travel Assistant, Project Officers and, Project Managers, the GTSS advisor should oversee all travel taking place on behalf of Itad, ensuring deployments occur in line with policies and procedures including risk assessment, mitigation measures, liaison with travellers and providing out of hours support. This also includes processes pre, during, and after deployment. The role will ensure Itad personnel have access to appropriate Safety & Security training as specified in Itad’s Travel Management Procedures. Training courses should be reviewed and approved based on course content, teaching styles, experience of trainers, and value for money.

The advisor will set Service Level Agreements (SLAs) and act as the main point of contact with any third party providers that Itad frequently engages with when addressing safety and security risk (such as travel insurers, commercial security providers, and independent consultants), and closely monitor objectives set or the effectiveness of their services to ensure value for money.


2. Development & implementation of efficient and effective systems and processes to support growth

In order to function effectively, systems and processes need to be embedded within the company. The GSS advisor will work closely with Project Managers, and the Project Management Unit to ensure cross-company working and understanding with regards to Itad’s Safety & Security framework.


The GTSS advisor is responsible for ensuring the company has a trained team of primary and secondary core members, with additional external members that would be drawn on for support. This includes leading aspects of Itad’s Crisis Management Team (CMT) through regular workshops to ensure its members receive appropriate engagement and training.  


3. Strategic development of Itads GSS framework & policy

Working in collaboration with Itad’s retained specialist security advisors, ILS, the GTSS advisor is required to ensure Itad’s GSS framework is up-to-date, relevant, and fit for purpose. Additional resource will be drawn from within the GSS team, including support from the Travel Assistant who will assist in dissemination and consistent communications to the company and our key external consultant suppliers.

Working with Itad’s Audit, Risk, and Resilience Committee (ARRC), and drawing support from external security advisors, the GTSS advisor will be in regular contact with ARRC for bid approval, risk appetite review, country assessments. In addition the role will also work with the Travel, Safety and Security Committee (TSSC) to provide Covid-19 mitigation, approval of travel to high risk areas, approach to providing support to national consultants. This will also involve helping Itad calibrate its risk appetite and threshold, as well as ensuring reporting systems are efficient and effective. 

4. Leadership and management of GSS team

As the company grows the GTSS Advisor will be responsible for ensuring the GSS team are adequately resourced, trained, and able to service business requirements through the development of annual business planning. This role also includes direct line management and mentoring of a small team.


Professional Expertise & Key Competencies


To be successful you will have experience with direct responsibilities of travel safety and security management. Approachable and understanding, you will have excellent interpersonal and relationship building skills with experience of working on cross organisational initiatives. You will also hold a degree or have equivalent experience gained in a professional capacity in a related discipline/field.  

In addition, you will have:


  • The ability to develop and maintain relationships with a wide range of key stakeholders, effectively influencing outcomes in areas where the role has limited or no direct authority.
  • Evidenced experience in security with excellent written and spoken English communication skills.
  • The ability to absorb information and analyse implications rapidly and provide sound advice in highly pressurised situations.
  • Good project management skills.
  • A high level of computer literacy.
  • Solution focused with the ability to adapt to the ever-changing environment and reacting quickly to meet challenges.

The salary for this role is up to £45k depending on your experience.   We also offer a comprehensive learning and development programme, flexible working patterns and a matched company pension up to 5%. You will have 26 days core holiday (for the 2022-23 holiday year), plus a further 3 flexible days and public holidays which you can take whenever you want to. 


The role is based in our offices in Brighton & Hove (East Sussex) but you don’t need to be in the office every day, we work on a hybrid basis where travel to the office is expected for weekly team meetings and key company events.   However, you will already have the right to live and work in the UK.

The deadline for applications is July 8th with a start date as soon as possible

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  • Location
    Brighton & Hove, East Sussex
  • Department
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    Up to £45k